Over the past week, the Nigerian Airline has been in the spotlight because of the misconduct and disruption caused from two Airport incidents.
The first occurrence that gained national attention was between Wasiu Ayinde Marshal (KWAM 1), a popular Fuji Musician and ValueJet Pilots.
The second and most recent occurrence is the Ibom Air incident on Sunday between a passenger, Comfort Emmanson and the Flight attendants, which resulted in the passenger verbally and physically assaulting the attendant.
Lessons from both events:
- Customers aren’t always right, and prioritizing issue resolution over personal reactions is crucial.
- Life can be unfair, especially for women; choose battles wisely to maintain dignity.
- Rudeness can have lasting consequences on personal and professional reputation.
- Dress modestly and consider the potential impact of one’s actions being recorded or shared. The passenger in the Ibom Air Chaos would have been better covered when the fight started, had she dressed properly.
- Online content can have long-lasting effects, and individuals should be mindful of their digital footprint.
- The airline’s business will always continue, the internet never forgets and the lady involved will always be branded with her undue behaviour and the aftermath.
